Shipping & Returns

 

Shipping

All online orders are sent via Royal Mail recorded delivery and are typically sent either the same day or the next working day.

International Shipping

We can ship internationally but you will need to call us to arrange this on 0800 0430 282 

Returns

If you've changed your mind about keeping your purchase, please return it in its original condition with proof of purchase and we'll exchange or refund it. Unless faulty, this should be within 30 days of receiving your order.

Please send any returns to:-

Bierley.com Limited
Stapleford Estate
Saxby Road
Melton Mowbray
LE14 2SB

If you return your order  we’ll process your refund immediately. It can take up to 5 days for the bank to transfer the funds to you.

We recommend sending any returns insured to protect yourself from loss or damage.

If you have a faulty item, please call our Technical Support helpline on 0800 0430 282 from 9am - 5pm weekdays.